The San Telmo Group - Melbourne
In the lead up to opening their first venue – San Telmo – the owners approached Eldred Hospitality to assist with the training, development and implementation of management systems.
The restaurant has not only successfully achieved and maintained an enviable reputation amongst Melbourne’s dining public, it has continued to deliver strong financial performance for the owners and career paths for many of the staff.
With a further 3 restaurants in the group – Pastuso, Palermo & Asado – it’s worth noting that most of the key staff positions within all 4 venues are filled by staff who have been carefully identified for leadership development and progression (succession) from non-leadership roles within the group.
Summary of our services:
- management reporting structure & job descriptions
- key staff management and supervisory training
- recruitment system
- performance appraisal system
- induction & staff skills training system
- staff development & succession planning system
- wage control system
- food cost control system
- regular site visits, mentoring & coaching
- management systems auditing
- senior recruitment final interviewing
- strategic advice
San Telmo - Melbourne, CBD
The name San Telmo, originates from the oldest neighbourhood of Buenos Aires, full of traditional Parrilla restaurants, bars and beautiful Colonial buildings creating an enchanting backdrop for the eclectic bohemian art and weekend street market. Our logo was designed in B.A. by the top fileteado artist drawing inspiration on the vibrant and lively tango culture, which remains a huge influence throughout the city.
The restaurant’s interior is a meeting of old world Argentine Bodega, coupled with the flow and open-plan style of Melbourne dining where the kitchen is an intimate part of the atmosphere. Appointed with imported cow hides, 300 year old antique doors and historic 1930’s coloured glass soda bottles from the suburb of San Telmo, you’ll find inside intimately linked with the Buenos Aires of old.
Continuing our endeavor to capture the essence of Argentine culture and cuisine, we have imported a bespoke 2.5 metre parrilla charcoal grill, hand made by Pirincho, a lifelong master of the craft. As one of the most highly regarded parilla craftsman in the world, Pirincho’s previous customers include the likes of former Argentine presidents, the Ferrari workshop in Modena, and the VIP restaurant in the Barcelona FC Stadium.
San Telmo’s wine list has also been sourced from our favourite bodegas, sampled during our time in Argentina. It displays our love of the Argentinian’s unrivalled use of the otherwise forgotten Malbec grape, as well as their ability to produce great examples of many different varietals.
Pastuso - Melbourne, CBD
Pastuso is the sister restaurant to San Telmo and is located in Melbourne’s CBD, at the end of the famous AC DC Lane. Pastuso is a modern Peruvian grill, cevicheria and pisco bar taking you on an exciting journey of discovery through the coast, andes and the jungle of Peru’s beautiful food and culture.
Pastuso, takes its name from Paddington Bear who was originally an orphan bear from Lima before he was sent to England. Parts of the story resonated with the journey of ideas and inspiration from Lima coming to the western world and how it adapts and is received. They found synergy with the motto from the tag that his Aunty put on his wrist before sending him off with the message “please look after this bear” and this has been adapted onto our business cards as a reminder to all of us about what hospitality is truly all about, looking after the customer!
Pastuso Peruvian Grill was established in July 2014, by the owners behind Argentinian restaurant San Telmo (Dave and Micky Parker and Jason and Renee McConnell) and they have partnered up with Restaurant Manager Ben Wood and Head Chef Alejandro Saravia.
Palermo - Melbourne, CBD
Palermo is the third South American restaurant in the group, joining San Telmo (Argentinian) and Pastuso (Peruvian) in Melbourne’s CBD. This restaurant is similar to San Telmo featuring an Argentinian menu and flame grilled meats supported by a range of Argentinian Piscos and wines. The restaurant is situated in the Western part of the city, in the legal district.
Palermo is a nod to the vibrant and eclectic barrio of the same name in Buenos Aires, Argentina. Split over two levels, with the second being a mezzanine, Palermo design elements include raw timbers, rich bespoke carpet, steel framing, a cow hide feature wall, retro black and white tiles, lighting fashioned using antique syphon bottles, a marble bar, and alluring portraits of Argentinian screen siren Coca Sarli. During Palermo’s construction, a mural from a previous restaurant – Marchetti’s Tuscan Grill – was discovered, an Italian scene commissioned in 1991 depicting “Tuscan hills ”. It will serve as a key focal point at Palermo.
Palermo’s showpiece is undoubtedly the blistering embers of its rustic red brick Asado fire pit. Akin to the traditional tailor-made Argentinian Parrilla grill, the Asado invites both spectacle and intimacy via a bed of searing flames and charcoal. Splaying whole raised beasts, the smouldering circular redbrick fire pit exudes a bush campfire feel, yet the mouth-watering slow roasting method stokes an unmistakably vibrant spirit.
Asado - Southbank, Melbourne
Sister to San Telmo, Pastuso and Palermo, Asado is situated in the tourist precinct at Southbank, on the Yarra river.
In keeping with its sibling venues’ philosophy, Asado is unabashedly BBQ focused, featuring an amalgam of Argentinian and Spanish cuisine and supported by the best of South American wines, the restaurant features a parilla grill and a firepit, in order to make the best of the aged beef and suckling pig the group is known for.
Adjacent to Asado, the sandwicheria, ‘Asado to go’ offers everything from your morning coffee and breakfast empanadas to fresh salads, quality steaks and a jar of chimichurri to take home.