Stokehouse & Stokehouse Q
Melbourne bayside dining at it’s best!
Burnt down but risen from the ashes — bigger and better!
Downstairs, Stokehouse has a high volume bistro/bar called Pontoon, while upstairs is a fine dining restaurant that maintains an enviable standard while producing up to 400 meals per day. The business employs 35 full time staff and 75 part time and casual staff, and is seasonal in nature.
In 1990 the then owners of Stokehouse, John & Frank VanHaandel, enlisted the help of Eldred Hospitality to restructure the management of the business and free them to devote time to other activities. Eldred Hospitality identified and specially trained an internal staff member to take the place of the owners and commenced a program of strict recruitment, thorough training and regular performance appraisal for all other supervisory and management personnel. Eighteen months later, the VanHaandels were able to withdraw from the business and today only spend small periods of time on the premises overseeing their manager.
Over the years since 1990, Eldred Hospitality has continually provided management and supervisory training and other key staff development for Stokehouse.
In 2010, following an ownership restructure, Eldred Hospitality was engaged by Frank VanHaandel to review and upgrade the management systems and training within the business in parallel with a complete renovation of the building.
Stokehouse was burnt down in a spectacular fire in January 2014 and a spectacular new restaurant was completed in 2016.
Stokehouse Q is situated on Southbank in Brisbane. Stokehouse Q is one of Brisbane’s favourite riverside dining destinations, encapsulating the best of absolute waterfront locations with an open-plan restaurant overlooking the river and a design that takes full advantage of the celebrated Queensland climate.