Food Cost Control


  • November 9, 2020 - November 10, 2020
    8:45 am - 5:00 pm

Duration: 2 Days Trainer: Ben Walter Course Fee: $1095.00 ($AUD, includes GST) This course is for Head Chefs, Sous Chefs, Kitchen Managers, Food and Beverage Managers and Business Owners. It’s one thing telling your Chef that your food costs are too high, but does he or she have the skills and knowledge to isolate where … Food Cost ControlRead More »

Improving Customer Average Spend


  • November 11, 2020 - November 12, 2020
    8:45 am - 5:00 pm

Duration: 2 Days Trainer: Chris Lambert Course Fee: $1095.00 ($AUD, includes GST) This course is designed for senior staff, trainers, supervisors, managers and business owners, and has been carefully designed to show you how to increase the amount of money people spend while they are present in your business. Increasing your average spend is the … Improving Customer Average SpendRead More »

Recruitment and Selection


  • November 16, 2020 - November 18, 2020
    8:45 am - 5:00 pm

This training course is designed to show you how to attract quality hospitality staff in a difficult job market and how to decrease your staff turnover. One of the main causes of staff turnover is poor recruiting — especially among part-timers and casuals. Stable, reliable, committed staff can be found if you know how and … Recruitment and SelectionRead More »

Train the Trainer


  • November 23, 2020 - November 24, 2020
    8:45 am - 5:00 pm

This training course is designed for anybody in a hospitality environment who has the responsibility for training new or existing staff, or the responsibility for overseeing subordinates who train staff. It shows you how to plan and conduct the three main types of training necessary for the smooth running of your hospitality business: induction (sometimes … Train the TrainerRead More »

The Professional Manager


  • November 25, 2020 - November 26, 2020
    8:45 am - 5:00 pm

Duration: 2 Days Trainer: Ben Walter Course Fee: $1095.00 ($AUD, includes GST) This course is designed for experienced Owners and Managers. It is an extension of the Hospitality Supervisor, and deals with group or team productivity, as distinct from individual productivity. Perhaps you would like to take a holiday and just can’t get away? Maybe … The Professional ManagerRead More »

The Hospitality Supervisor


  • November 30, 2020 - December 2, 2020
    8:45 am - 5:00 pm

This is the latest evolution of our extremely popular supervision course. This course should be the first training course undertaken by you if you are looking to improve your professional skills, because it lays a solid foundation for all the other training courses we conduct. The Hospitality Supervisor Course is designed for hospitality leaders no … The Hospitality SupervisorRead More »

Recruitment and Selection


  • February 1, 2021 - February 3, 2021
    8:45 am - 5:00 pm

This training course is designed to show you how to attract quality hospitality staff in a difficult job market and how to decrease your staff turnover. One of the main causes of staff turnover is poor recruiting — especially among part-timers and casuals. Stable, reliable, committed staff can be found if you know how and … Recruitment and SelectionRead More »

Train the Trainer


  • February 8, 2021 - February 9, 2021
    8:45 am - 5:00 pm

This training course is designed for anybody in a hospitality environment who has the responsibility for training new or existing staff, or the responsibility for overseeing subordinates who train staff. It shows you how to plan and conduct the three main types of training necessary for the smooth running of your hospitality business: induction (sometimes … Train the TrainerRead More »

The Professional Manager


  • February 10, 2021 - February 11, 2021
    8:45 am - 5:00 pm

Duration: 2 Days Trainer: Ben Walter Course Fee: $1095.00 ($AUD, includes GST) This course is designed for experienced Owners and Managers. It is an extension of the Hospitality Supervisor, and deals with group or team productivity, as distinct from individual productivity. Perhaps you would like to take a holiday and just can’t get away? Maybe … The Professional ManagerRead More »

Grow Your Functions, Events & Wedding Revenue


  • February 15, 2021 - February 16, 2021
    8:45 am - 5:00 pm

Duration: 2 Days Trainer: Dave Staughton & Kevin Kosky Course Fee: $1095.00 ($AUD, includes GST) This workshop is full of strategies, ideas and tactics to get more functions, events and weddings. You will learn how to promote ALL your functions & events spaces, use function and marketing technology better and convert more enquiries into events. The … Grow Your Functions, Events & Wedding RevenueRead More »