I noticed that when we left our Managers too long in one location, they often lost objectivity and started to lose the plot. To counter this, I adopted a policy of shifting my Managers around after three years. The results were interesting.

They’d go into the new location, all gung-ho and full of challenge and immediately see what needed to be done and bounce into it. The staff would be ‘cleaned out’, procedures would be revised, repairs and maintenance would be undertaken. Turnover and profit would increase. They viewed their new environment dispassionately and, free of emotional baggage went about their work efficiently.