Staff Recruitment and Selection

How to attract stable staff and reduce turnover in a difficult market.


This training course is designed to show you how to attract quality hospitality staff in today’s very difficult job market and how to reduce your staff turnover. One of the main causes of staff turnover is poor recruiting — especially among part-time and casual staff. Stable, reliable, committed staff can be found if you know how and where to look. We consider this to be the single most important of all the skills we teach — your business is only as good as the people you have chosen to run it.

The course addresses one of the common misconceptions hospitality leaders have — that they are naturally very good judges of character. In reality, very few people are. It takes careful training to learn how to sweep aside all the assumptions, misrepresentations and untruths you will strike while selecting new staff.

If you have to constantly supervise your staff, are struggling to maintain standards or working long hours, these are signs that you may have recruited the wrong people. Finding that superstar for a particular position can be a very difficult challenge — but they are out there if you know how to find them.

Staff Recruitment & Selection — Content summary:

3 Days – $1450 (inc. GST)

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