The Professional Manager
How to develop, motivate and lead your team; creating a self-controlling workforce.
This course is designed for experienced Owners and Managers who have larger teams. It is an extension of the Hospitality Supervisor, and deals with group or team productivity and succession planning, as distinct from individual productivity.
Perhaps you would like to take a holiday and just can’t get away? Maybe you spend a great deal of your time ‘putting out fires’, working long hours or handling things your staff should have done. If so, this course will benefit you a great deal. It doesn’t have to be like this — good management is the art of getting everything to run like a well oiled machine, especially when you’re not there. This course will teach you how to develop, motivate and control your team, and ultimately create a self-controlling workforce.
The Professional Manager — content summary: